Customer Service Representative - State Farm Agent Team Member

Arleen Beard - State Farm Agent

Horizon City (TX)

On-site

USD 21,000 - 29,000

Full time

14 days+

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Benefits offered by this job

Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Competitive salary
Flexible schedule

Job summary

Arleen Beard - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a local insurance business.

You will handle customer inquiries, coordinate with team members, and assist community members with their needs while maintaining accurate records and building lasting relationships.

Qualifications

  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.

Skills

customer service
communication
interpersonal skills
detail-oriented
multitask

Job description

Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Arleen Beard - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
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