Customer Service Representative - State Farm Agent Team Member

Iris Kuwaye; Hilo (HI); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonus based on performance

Job summary

Iris Kuwaye State Farm Agency in Hilo, Hawaii is seeking a Customer Service Representative to join our local team. You will handle customer inquiries, provide policy information, assist with changes, and help clients navigate claims with empathy.

This full-time role emphasizes detail orientation and strong communication. Previous customer service experience is preferred, and you will work with a supportive team to deliver hometown service and build community trust.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Hilo - HI - 96720

Replies within 24 hours

• Bonus based on performance
• Health insurance
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative with Iris Kuwaye State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Customer Service Representative - State Farm Agent Team Member

Full Time in Hilo - HI - 96720

Replies within 24 hours

Benefits

• Bonus based on performance
• Health insurance
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative with Iris Kuwaye State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none