Customer Service Representative - State Farm Agent Team Member

Elitha Moses - State Farm Agent; Arlington (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Elitha Moses - State Farm Agent is seeking a Customer Service Representative to join a team that has proudly served Arlington for over 12 years. You will handle customer inquiries, explain policy options, and coordinate with agency staff to deliver exceptional service in a friendly, collaborative environment.

Our agency offers weekly and monthly bonuses, a competitive salary, a flexible schedule, opportunities for advancement, 401(k), paid time off, and ongoing training and development to help

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Detail-oriented

Job description

Benefits:

• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

12 Years of Local Service | Team of 8 | Built on Growth and Encouragement

Looking for a career where your hard work is noticed and rewarded? Our State Farm agency has proudly served our community for over 12 years—and we’re just getting started. Our close-knit team of 8 thrives on collaboration, positive energy, and a shared drive to help people protect what matters most.

Why Join Us?

We believe in rewarding excellence and encouraging growth. That’s why we offer weekly and monthly bonuses to celebrate and promote strong performance. Whether you're experienced or just getting started, you’ll be supported every step of the way in a motivating, team-first environment.

We’re looking for individuals who are dependable, driven, and excited to be part of something meaningful. If that sounds like you, let’s talk!

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Elitha Moses - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.


• Assist customers with policy changes and updates.


• Process insurance claims and follow up with customers.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.