Customer Service Representative - State Farm Agent Team Member

Cherylkim; Hawaii; On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Flexible schedule

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

A local insurance agency in Hawaii is seeking a Customer Service Representative to join their team. This role involves providing exceptional customer experiences, answering inquiries, assisting with policy updates, and processing claims. The ideal candidate will have strong communication and multitasking abilities, along with a passion for helping others. Compensation is competitive at $18.00 per hour, with additional benefits and growth opportunities in a supportive work environment.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask and maintain attention to detail.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Kamuela – HI

Responsive recruiter replies within 24 hours

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency

Join one of the few national based companies in the North Hawaii Community – State Farm – a GREAT company! You can be a part of a great work environment that has a lucrative pay structure. Our agency is located in a good location and has a close-knit family team. We would love to have you join us!

Role Description

As a Customer Service Representative – State Farm Agent Team Member with Cheryl Kim – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensación $18.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Make a difference in your community every day.

Gain confidence and grow your dream career.

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