Customer Service Representative - State Farm Agent Team Member

Kylemillsinsurance; High Point (NC); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Kyle Mills - State Farm Agent in High Point, NC, is seeking a Customer Service Representative - State Farm Agent Team Member. This full-time position requires exceptional customer service skills and attention to detail to provide excellent customer experiences and support the agency’s growth. The role includes answering inquiries, assisting with policy changes, and processing insurance claims. Offering a competitive salary between $40,000 and $45,000 per year, along with benefits including health insurance and performance bonuses.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must be detail-oriented and able to manage multiple tasks.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in High Point, NC.

Benefits

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Kyle Mills - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $45,000.00 per year.