Customer Service Representative - State Farm Agent Team Member

Myagentnoah; Helotes (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Competitive salary

Job summary

A local insurance agency in Helotes is seeking a Customer Service Representative to join their team. This full-time role offers responsibilities such as answering inquiries, processing claims, and assisting with policy updates. Ideal candidates are empathetic, detail-oriented, and possess strong communication skills. Offering a competitive salary between $70,000 and $100,000 per year along with benefits like health insurance, 401(k) matching, and opportunities for advancement. Join a community focused on making a difference every day.

Qualifications

• Strong communication and interpersonal skills are essential.
• Candidate should be detail-oriented and able to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Helotes

• Licensing paid by agency
• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Noah Pierce - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $70,000.00 - $100,000.00 per year

Benefits

• Licensing paid by agency
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none