Customer Service Representative - State Farm Agent Team Member

State Farm; Helena (AL); On-site; USD 21,000 - 41,000; Full time

Benefits offered by this job

Commission/bonus

Health benefits

Paid time off

Flexible hours

Growth opportunities

Job summary

State Farm independent contractor agent is seeking a customer-focused individual to engage with the public, build relationships, and educate customers about insurance options. The role involves establishing relationships, following up with clients, and developing leads to market suitable products and services.

This position offers hourly pay plus commission/bonus, health benefits, paid time off, flexible hours, and opportunities for advancement within the agency.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent written and verbal communication skills.
• People-oriented and detail oriented.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Customer focus

Communication skills

People oriented

Detail oriented

Team player

Problem solving

Computer literacy

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Signing bonus

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.