Customer Service Representative - State Farm Agent Team Member

Joetamm; Greenfield (WI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License Reimbursement

Group Life Insurance

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Joetamm is hiring a Customer Service Representative - State Farm Agent Team Member in Greenfield, WI. This role focuses on delivering exceptional customer experiences, resolving inquiries, and coordinating with team members.

The ideal candidate will possess strong communication skills, attention to detail, and previous customer service background.

The position includes numerous benefits such as training & development, flexible schedule, and performance-based bonuses.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• License Reimbursement
• Group Life Insurance
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

At Joe Tamm State Farm, we’ve been proudly serving the Greenfield, WI community since 2007, with two convenient locations dedicated to helping individuals and families protect what matters most. Our office is built on integrity, service, and teamwork, and we’re looking for motivated individuals to grow with us.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Joe Tamm - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.