Customer Service Representative - State Farm Agent Team Member

Steve Candon - State Farm Agent; Franklin Square (NY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Job summary

Steve Candon - State Farm Agent in Franklin Square, NY is seeking a customer service professional to join our team. You will assist with policy questions, billing inquiries, and client accounts, helping clients stay protected and informed.

The role emphasizes strong communication, organization, and problem-solving, with opportunities for growth and licensure support for Life, Health, and Property & Casualty licenses.

Qualifications

• 1+ years of customer service experience required.
• Strong communication, organizational, and problem-solving skills.
• Friendly, team-oriented person who enjoys helping people.
• Willingness to obtain Life & Health and Property & Casualty licenses; company supports the process.

Responsibilities

• Provide excellent customer service by assisting with policy questions, billing inquiries, and account updates.
• Educate clients on coverage options and help them feel confident in their insurance choices.
• Collaborate with the team in a supportive office environment that values your contributions.
• Ensure every interaction leaves clients feeling heard, valued and secure.

Skills

Customer service experience

Communication skills

Organizational skills

Problem-solving

Team player

Job description

Benefits:

• Competitive salary
• Paid time off
• Training & development

Launch Your Insurance Career with Unlimited Earning Potential!

Are you passionate about helping people and ready to build a career that truly makes a difference? If you thrive in a fast paced, team-focused environment and love delivering outstanding service, this could be the opportunity you’ve been waiting for.

We're a successful State Farm office built on teamwork, service, and results—and we're ready to invest in the right person. As a customer service professional, you’ll play a vital role in supporting our clients, ensuring they feel protected, valued, and cared for every step of the way.

What You'll Do:

• Provide excellent customer service by assisting with policy questions, billing inquiries, and account updates
• Educate clients on coverage options and help them feel confident in their insurance choices
• Collaborate closely with our motivated team in a supportive office environment that values your contributions
• Ensure every interaction leaves clients feeling heard, valued and secure.

What We're Looking For:

• 1+ years of customer service experience
• Strong communication, organizational, and problem-solving skills
• A friendly, team-oriented person who genuinely enjoys helping people
• Willingness to obtain Life & Health and Property & Casualty licenses (we’ll support you through the process)

Why Join Us:

• Salary based on experience starting at $40,000 with significant growth potential over 5 years and a clear path to agency ownership
• A thriving office culture that’s professional, supportive, and fun
• Motivated, community-focused team environment

As an Agent Team Member, you could receive...

• Paid time off (vacation and personal/sick days)
• 401k plan after 12 months full time employment
• Health coverage premium reimbursement up to $6,000

If you're an experienced customer service professional who wants to grow with a team that celebrates your skills and invests in your future, we’d love to meet you!