Customer Service Representative - State Farm Agent Team Member

State Farm; Franklin (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

State Farm in Franklin, NC, seeks a Customer Service Representative to develop customer relationships and promote insurance products. The ideal candidate is self-motivated with strong communication skills and sales experience.

This role includes salary plus commission, paid time off, and growth opportunities. Candidates must obtain property and casualty and life and health licenses. Join us to help people manage the risks of everyday life.

Qualifications

• Sales experience preferred in outside sales, retail, or telemarketing.
• Track record of meeting sales goals/quotas.
• Interest in marketing based on customer needs.

Responsibilities

• Establish and follow up on customer relationships.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Sales experience

Excellent communication skills

Self-motivated

People-oriented

Education

Property and Casualty license

Life and Health license

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

State Farm Insurance Agent located in Franklin, NC is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Scott Manshack - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Self-motivated
• Pride in getting work done accurately and timely
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Services Offered

• Home insurance
• Life insurance

My team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Franklin, NC and help customers with their insurance and financial services needs.

State Farm agents are independent contractors and hire their own employees; employees are not employees of State Farm.

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.