Customer Service Representative - State Farm Agent Team Member

Heath Roberts - State Farm Agent; Fort Smith (AR); On-site; USD 30,000 - 80,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Profit sharing

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement

Job summary

Heath Roberts - State Farm Agent is seeking a Customer Service Representative in Fort Smith, AR. The candidate will establish strong customer relationships while promoting State Farm products. Responsibilities include providing excellent customer service, educating customers on insurance options, and supporting local community initiatives.

This full-time role offers a salary plus commission/bonus, profit sharing, paid time off, and growth potential within the agency.

Qualifications

• Successful track record of meeting sales goals/quotas preferred.
• Excellent communication skills - written, verbal and listening.
• Self-motivated and detail-oriented.
• Ability to work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt and accurate customer service.
• Educate customers about insurance options.

Skills

Sales skills

Communication skills

Customer service

Problem-solving

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time • Fort Smith - AR

Replies within 24 hours

Position Overview

State Farm Insurance Agent located in , is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Heath Roberts - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Not all State Farm offices are the same.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to identify and support local community events in our market.

As an Agent Team Member, you will receive:

• Salary plus commission/bonus
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Successful track record of meeting sales goals/quotas preferred.
• Excellent communication skills - written, verbal and listening.
• Self-motivated.
• Detail oriented.
• Proactive in problem solving.
• Dedicated to customer service.
• Ability to work in a team environment.
• Ability to effectively relate to a customer.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $30,000.00 - $80,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

We are located in Fort Smith, AR and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance