Customer Service Representative - State Farm Agent Team Member

Yaavar Rahman - State Farm Agent; Fort Lauderdale (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Yaavar Rahman - State Farm Agent in Fort Lauderdale is seeking a Customer Service Representative to deliver exceptional customer experiences and support agency growth. You will assist with inquiries, updates, and insurance claims while maintaining detailed records of interactions.

If you thrive in a supportive environment where hard work is rewarded, and are eager to grow your career, this role could be a perfect fit. Join a team that values motivation, personal drive, and professional development.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2024 after spending five and a half years working with State Farm. Before that, I worked in banking at Wells Fargo, which helped shape my approach to customer service, financial conversations, and relationship building. Today, our team includes five members and we’re focused on continuing to grow together.

Our culture is built around positivity, motivation, and personal drive. We aim to create a fun atmosphere where people feel supported, as long as the work is getting done and goals are being met. We’re looking for team members who are hungry, self-motivated, and excited about earning strong income while growing their careers.

For our team, we offer paid time off for holidays and vacations, gym membership or fitness reimbursements, and licensing reimbursement to support your professional development. If you’re looking for a supportive, upbeat environment where hard work is rewarded and growth is encouraged, this could be the right place for you.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Yaavar Rahman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.