Customer Service Representative - State Farm Agent Team Member

Mark Armstrong - State Farm Agent; Flourtown (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Training & development

Job summary

Mark Armstrong - State Farm Agent in Flourtown, PA is seeking a Customer Service Representative to join a local insurance team. You will deliver exceptional customer experiences, answer inquiries, assist with policy changes, and help policyholders navigate their coverage.

This role emphasizes attention to detail, strong communication, and the ability to multitask in a fast-paced environment. Competitive salary, licensing support, and opportunities for advancement are provided.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Attention to detail

Multitasking

Job description

Benefits

• Licensing paid by agency
• Bonus based on performance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Mark Armstrong - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.