Customer Service Representative - State Farm Agent Team Member

Ron Gillum Jr - State Farm Agent; Flint (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ron Gillum Jr - State Farm Agent in Flint, Michigan, is looking for a Customer Service Representative - State Farm Agent Team Member. In this role, you will create exceptional customer experiences, handle inquiries, and assist with policy changes, ensuring customer satisfaction and contributing to a successful agency.

The ideal candidate possesses strong communication skills, is detail-oriented, and can multitask effectively. This position offers opportunities for advancement within the agency for motivated individuals.

Qualifications

• Strong communication and interpersonal skills are essential for this role.
• Detail-oriented approach to handle customer inquiries effectively.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT US

We appreciate work-life balance and have a company culture of working together to achieve a common goal. Our current team members appreciate the flexibility of working here and love how we treat each other. We approach our day and all of our client interactions with a unique focus on kindness, empathy, and respect.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Ron Gillum Jr - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.