Customer Service Representative - State Farm Agent Team Member

Omalleyinsurance; Fishers (IN); On-site; USD 19,320 - 27,517; Part time

Benefits offered by this job

Monthly insurance stipend

Licensing assistance

Free uniforms

Opportunity for advancement

Paid time off

401(k) matching

Bonus based on performance

Free food & snacks

Job summary

Omalleyinsurance in Fishers, IN is looking for a part-time Customer Service Representative. In this role, you'll deliver exceptional customer experiences, assist with policy changes, and process insurance claims.

Ideal candidates should have strong communication skills, be detail-oriented, and have previous customer service experience. The position offers a compensation rate of $17.50 per hour, along with several benefits including a monthly insurance stipend, paid time off, and 401(k) matching.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Assist customers with binding insurance coverage.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Part Time: Fishers, IN, 46038

Compensation: $17.50 per hour

Benefits

• Monthly insurance stipend
• Licensing assistance
• Free uniforms
• Opportunity for advancement
• Paid time off
• 401(k) matching
• Bonus based on performance
• Free food & snacks

Role Description

Are you looking for a career dedicated to helping others, while learning new things and working with an industry leader? As a Customer Service Representative with the O'Malley Agency, you would be responsible for delivering exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people will make you a great fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Assist customers with binding insurance coverage.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

If you enjoy working with people, taking ownership, and learning how insurance works, this could be the right fit for you.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.