Customer Service Representative - State Farm Agent Team Member

Kimnuelle; Downingtown (Chester County); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Paid time off

Training & development

Wellness resources

Job summary

A local insurance agency in Chester County, PA seeks a Customer Service Representative to join their team. In this role, you will provide exceptional customer experiences and assist with policy inquiries, changes, and insurance claims. Ideal candidates will possess strong communication skills, attention to detail, and a customer-focused approach. The position offers a competitive salary between $55,000 and $80,000 annually along with performance bonuses and robust benefits.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Downingtown - PA - 19335

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development
• Wellness resources

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Kim Nuelle - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $55,000.00 - $80,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.