Customer Service Representative - State Farm Agent Team Member

Ashleytrennert; Crete (IL); Vor Ort; USD 36.000 - 44.000; Vollzeit

Benefits dieser Stelle

Commission/Bonus

Zusammenfassung

Ashley Trenenrt State Farm Agent is seeking a motivated Customer Service Representative to join a friendly, public-facing team in Bridgeview, IL. You will establish relationships, handle inquiries about insurance options, and deliver prompt, accurate service.

This role offers salary plus commission/bonus, opportunities for advancement within the agency, and a supportive environment that values customer care and teamwork.

Qualifikationen

• Excellent communication skills - written, verbal and listening.
• Self-motivated, detail oriented and proactive in solving problems.
• Dedicated to customer service and able to work in a team.
• Ability to obtain Property & Casualty license.
• Ability to obtain Life & Health license.

Aufgaben

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including insurance inquiries, renewals, and billing.
• Use a needs-based review process to educate customers about insurance options.

Kenntnisse

Excellent communication

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Team player

Effective relation with customers

Ausbildung

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Jobbeschreibung

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive…

• Salary pay plus commission/bonus
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $40,000.00 per year

Are You Driven & Ambitious?

We are a growing agency with big dreams and lots of potential. We attribute our success to having afun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. Come work with an energetic, fun team at Ashley Trenenrt - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
• Our office is located in Bridgeview, IL.
• I am a second generation State Farm agent.