Customer Service Representative - State Farm Agent Team Member

Baxter Bouchillon; Covington (GA); Hybrid; USD 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Zusammenfassung

Baxter Bouchillon - State Farm Agent in Covington, GA is seeking a Customer Service Representative to join a small, tenured team. You will focus on delivering exceptional service, building relationships, and helping the agency grow.

You’ll resolve inquiries, coordinate with other team members, and support community outreach while maintaining accurate records and ensuring a positive customer experience. The role offers work-life balance and long-term career potential.

Qualifikationen

• Dedicated to delivering excellent customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Aufgaben

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Kenntnisse

Customer service

Communication

Interpersonal skills

Multitasking

Jobbeschreibung

Benefits:

• Simple IRA


• License reimbursement


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

About our agency:

I opened my agency in 1999 and currently lead a close-knit team of four. Before becoming a State Farm agent, I worked in fire claims, but I always knew I wanted to follow in my father's footsteps as a second-generation State Farm agent. I'm a graduate of the University of Georgia and a proud parent of three adult children and grandparent to three wonderful grandchildren.

Our agency enjoys staying involved in the community through local events and believes that building strong relationships extends beyond serving our customers.

We offer health benefits, a Simple IRA, paid vacation, PTO, paid holidays, your birthday off, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team with the benefits and flexibility needed to build a rewarding, long-term career.

Our culture is built around a small, tenured team that enjoys working together and supporting one another. I'm looking for someone who is detail-oriented, driven, and excited to help take our agency to the next level. If you're looking for a stable team where your contributions truly make a difference, we'd love to meet you.

Role description:

As a Customer Service Representative with Baxter Bouchillon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

Qualifications:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.