Customer Service Representative - State Farm Agent Team Member

Grantismyagent; Claremore (OK); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Training & development

Job summary

A leading insurance agency in Claremore, Oklahoma is seeking a dedicated Customer Service Representative. In this role, you will provide exceptional customer experiences and assist clients with their insurance needs. You should possess strong communication skills and attention to detail. This position offers a competitive salary and numerous opportunities for internal growth. Join a dynamic team committed to excellence and culture of winning.

Qualifications

• Previous customer service experience preferred.
• Must be able to obtain a license and pass a background check.
• Positive attitude and reliable results are essential.

Responsibilities

• Answer customer inquiries and provide policy information.
• Connect quickly with customers to uncover needs.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service skills

Communication skills

Detail-oriented

Ability to multitask

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Claremore - OK

• 401(k) matching
• Health insurance
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Grant Gingerich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Our office is destined for greatness with a great foundation of excellent team members and leadership that is determined to conquer goals. We recently fully renovated our office that's equipped for a successful office layout meanwhile encapsulated with a culture of winning.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Company Culture

Our company culture is driven by a winning mindset, where every team member is focused and goal-oriented to achieve outstanding results. We are deeply committed to excellence and strive for greatness in everything we do. At the same time, we believe that enjoying the journey and having fun together fuels creativity and strengthens our collaboration.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Connecting quickly with customers to uncover needs
• Help customers discover unstated needs
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Be a Team Member that C.A.R.E.'s
  • Character
  • Attitude (positive)
  • Reliable Results
  • Effort and Energy
• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must be able to obtain a license and pass a background check

Compensation $40,000.00 - $55,000.00 per year