Customer Service Representative - State Farm Agent Team Member

State Farm; City of Glen Cove (NY); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading insurance company seeks motivated individuals to develop customer relationships and provide tailored insurance solutions. This role offers hourly pay plus commission, flexible working hours, and opportunities for professional growth, making it an ideal fit for customer-oriented candidates. Join a dynamic team while enjoying the benefits of working remotely.

Benefits

401k

Paid time off

License reimbursement

Flexible hours

Qualifications

• Strong interest in marketing products and services based on customer needs.
• Excellent communication skills across various formats.
• Detail-oriented and proactive in solving customer issues.

Responsibilities

• Establish and maintain customer relationships.
• Educate customers on insurance options.
• Market products and services effectively.

Skills

Communication

Customer Satisfaction

Problem Solving

Detail-Oriented

Marketing

Job description

Employer Industry: Insurance and Financial Services

Why consider this job opportunity:
- Hourly pay plus commission/bonus
- Flexible hours to accommodate your schedule
- Opportunities for career advancement and growth within the agency
- 401k and paid time off (vacation and personal/sick days)
- License reimbursement to support your professional development
- Work remotely, providing flexibility and convenience

What to Expect (Job Responsibilities):
- Establish and maintain customer relationships while following up as needed
- Educate customers on insurance options using a needs-based review process
- Develop leads, schedule appointments, and identify customer needs
- Market appropriate products and services to potential customers
- Collaborate and work effectively within a team environment

What is Required (Qualifications):
- Strong interest in marketing products and services based on customer needs
- Excellent communication skills, including written, verbal, and listening abilities
- Detail-oriented and proactive in problem-solving
- Ability to learn computer functions and utilize technology effectively
- People-oriented with a focus on customer satisfaction

How to Stand Out (Preferred Qualifications):
- Bilingual in Spanish to enhance customer interactions
- Previous experience in customer service or sales roles

#Insurance #CustomerService #RemoteWork #CareerGrowth #FlexibleHours

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