Customer Service Representative - State Farm Agent Team Member

Kris Yelverton - State Farm Agent; City of Binghamton (NY); Presencial; USD 35 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Simple IRA

License reimbursement

Life insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Resumo da oferta

Kris Yelverton - State Farm Agent in Binghamton, NY, is hiring a Customer Service Representative to deliver exceptional customer experiences. This role involves answering inquiries, processing claims, and supporting community needs. The ideal candidate will be detail-oriented and possess strong customer service skills.

Benefits include health and dental insurance, flexible schedules, and opportunities for advancement. Candidates should have a passion for helping others and excellent interpersonal skills.

Qualificações

• Strong communication and interpersonal skills.
• Ability to multitask and manage details effectively.
• Preferred experience in customer service.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conhecimentos

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Descrição da oferta de emprego

Benefits:

• Simple IRA
• License reimbursement
• Life insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Kris Yelverton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.