Customer Service Representative - State Farm Agent Team Member

Gradyhansen; Chandler (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Performance bonus

Competitive salary

Free snacks

Job summary

Gradyhansen in Chandler, AZ seeks aProperty & Casualty Licensed Insurance Producer to join a small, focused team. This full-time role offers Monday–Friday work, no weekend work, and paid holidays/personal time. Expect $45,000–$60,000 yearly based on knowledge and performance, with hybrid work-from-home possible after first year.

AZ P&C license is required and applicants must be licensed. The candidate should be self-managed, comfortable with high-volume phone contact, and able to contribute as

Qualifications

• Arizona-licensed Property & Casualty insurance producer.
• Active AZ P&C license required.
• Full-time, Mon-Fri with no weekend work.
• Hybrid work-from-home may be possible after first year.
• Strong phone communication and high-volume contact experience.

Responsibilities

• Provide sales and service for property & casualty insurance products.
• Handle high-volume customer inquiries via phone.
• Meet performance targets and contribute as lead service or sales team member.

Skills

Phone sales

Self-management

Customer service

Communication

Education

Arizona Property & Casualty license

Job description

Benefits:

• Paid time off
• Bonus based on performance
• Competitive salary
• Free food & snacks

Job Title

Property & Casualty Licensed Insurance Producer (Service or Sales) – Chandler, AZ

About the Role

We are a State Farm agency in Chandler, AZ looking for an Arizona‑licensed Property & Casualty insurance producer to join our small, focused team. This is a full‑time, Monday–Friday role / No Weekend Work / Paid Holidays / Paid Personal Time. You can expect to make between $45,000 - $60,000 a year in this job based on your knowledge and performance.

We are looking for someone who is self‑managed, confident on the phone, and comfortable with high‑volume customer contact and rejection. An active AZ P&C license is required and we’re only interviewing licensed candidates at this time. We are looking for someone who is interested in being the lead service person or a team member who would like to do both sales and service

Schedule, Work Environment & Compensation

• Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m., with a 30‑minute lunch.
• No weekend work.
• Hybrid work‑from‑home may be possible at times, but not in the first year and should not be an expectation.
• Your success and income will be measured by your results.
• Compensation: expect to make between $45,000 - $60,000 a year in this job based on your knowledge and performance.
• Pay dates: 5th and 20th of each month.
• Benefits: Paid vacation and paid holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, your birthday).
• We do not currently offer health insurance or retirement plans. Longevity with the agency is rewarded with additional paid time off.

What I’m Looking For

• Consistency, focus, and loyalty.
• Coachable: has succeeded in a team environment and can handle constructive criticism.
• Character: has had strong influences in their life and understands priorities.
• High volume / high rejection background: has dealt with rejection or upset customers and stayed positive and productive.
• Chemistry: will fit with our existing team and/or add a missing element.
• “Batteries not included”: natural energy and enthusiasm; doesn’t require constant motivation to perform. Negative attitudes will not be allowed.
• Above‑average computer and phone skills are necessary, as your job requires you to email and communicate with potential customers consistently.

Thank you for applying and we look forward to speaking with you soon. To learn more about our office please visit us at www.gradyhansen.com

Flexible work from home options available.