Customer Service Representative - State Farm Agent Team Member

Krististearns; Castle Pines (CO); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen engagierten Kundenservice-Vertreter, der Teil eines erfolgreichen Teams werden möchte. Diese Rolle bietet die Möglichkeit, in einer schnelllebigen Umgebung zu arbeiten und durch wertorientierte Gespräche und außergewöhnlichen Kundenservice zum Wachstum des Unternehmens beizutragen. Sie werden für die Pflege von Kundenbeziehungen verantwortlich sein und dabei helfen, die Bedürfnisse der Kunden zu verstehen und passende Versicherungsoptionen anzubieten. Wenn Sie motiviert sind, in einem unterstützenden Umfeld zu wachsen, ist dies die perfekte Gelegenheit für Sie.

Benefits

Wettbewerbsfähiges Gehalt

Flexibler Arbeitszeitplan

Bezahlte Freizeit

Schulungs- und Entwicklungsmöglichkeiten

Qualifications

• Erforderlich sind ausgezeichnete Kommunikationsfähigkeiten und Kundenservice-Engagement.
• Selbstmotivation und Detailorientierung sind entscheidend für den Erfolg in dieser Rolle.

Responsibilities

• Aufbau und Pflege von Kundenbeziehungen sowie Nachverfolgung von Anfragen.
• Bereitstellung von promptem, genauem und freundlichem Kundenservice.

Skills

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Selbstmotivation

Detailorientierung

Problemlösungsfähigkeiten

Kundenservice

Computeranwendungen (insbesondere Windows)

Education

Property and Casualty license

Life and Health license (muss erworben werden)

Job description

Benefits:

• Competitive salary
• Flexible schedule
• Paid time off
• Training & development

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to effectively relate to a customer
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.