Customer Service Representative - State Farm Agent Team Member

Teresa Chapman; Carmel, Northern (IN, KY); Hybrid; USD 40,000 - 70,000; Full time

Benefits offered by this job

Simple IRA with company match

Bonus based on performance

Opportunity for advancement

Paid time off

Wellness resources

Job summary

Teresa Chapman - State Farm Agent in Carmel, IN is seeking a Customer Service Representative to deliver exceptional service and support to policyholders. You will resolve inquiries, process changes, and coordinate with the agency team to meet community needs.

We look for customer-focused, empathetic individuals with a drive for growth and sales-minded candidates. This full-time role offers benefits and opportunities for advancement within a supportive local agency environment.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Carmel - IN

• SIMPLE IRA with company match


• Bonus based on performance


• Opportunity for advancement


• Paid time off


• Wellness resources

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Teresa Chapman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.


• Assist customers with policy changes and updates.


• Process insurance claims and follow up with customers.


• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.

Compensation $40,000.00 - $70,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none