Customer Service Representative - State Farm Agent Team Member

Jeremy Barkhurst - State Farm Agent; Cameron Park (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jeremy Barkhurst - State Farm Agent is seeking a Customer Service Representative to join our agent team. You will deliver exceptional service, answer inquiries, and help customers grow their protections with State Farm.

You will coordinate with agency staff, process policy updates and claims, and play a key role in building trusted relationships within the El Dorado Hills community. No prior insurance experience required; training provided, with opportunities for advancement and licensing

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication & interpersonal skills

Detail-oriented & multitask

Customer service experience

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

With over 30 years of experience, our agency is proud to be the longest-standing State Farm office serving the El Dorado Hills community. We’ve earned recognition as the Top Insurance Agency in both El Dorado Hills and Folsom, featured in Style Magazine and were even honored with the El Dorado Hills Top Small Business Award from the Chamber of Commerce. These achievements reflect our dedication to excellence, service, and the lasting relationships we’ve built with our customers.

Our team continues to grow stronger each year, both in talent and in purpose. We’re actively involved in the community and deeply value being a trusted local presence. We offer great benefits including a 401(k), health coverage, and licensing reimbursement, along with an encouraging environment where your growth and success are celebrated.

We’re looking for confident, ambitious, and caring individuals who are fearless in reaching out to customers, building genuine relationships, and helping them protect what matters most. If you know how to work hard, have fun, and truly make a difference, you’ll fit right in with our State Farm family.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Jeremy Barkhurst - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.