Customer Relations Representative - State Farm Agent Team Member

Jeremy Barkhurst - State Farm Agent; Cameron Park (CA); Hybrid; USD 42,000 - 68,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jeremy Barkhurst - State Farm Agent is seeking a Customer Relations Representative to deliver standout service and protect clients’ needs. You will manage inquiries, update customer records, and support retention initiatives while collaborating with the broader agency team.

You’ll join a proactive, community-focused office that values growth, development, and meaningful client relationships. Training, advancement, and competitive compensation accompany this role.

Qualifications

• Clear communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Stress management

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

With over 30 years of experience, our agency is proud to be the longest-standing State Farm office serving the El Dorado Hills community. We’ve earned recognition as the Top Insurance Agency in both El Dorado Hills and Folsom, featured in Style Magazine and were even honored with the El Dorado Hills Top Small Business Award from the Chamber of Commerce. These achievements reflect our dedication to excellence, service, and the lasting relationships we’ve built with our customers.

Our team continues to grow stronger each year, both in talent and in purpose. We’re actively involved in the community and deeply value being a trusted local presence. We offer great benefits including a 401(k), health coverage, and licensing reimbursement, along with an encouraging environment where your growth and success are celebrated.

We’re looking for confident, ambitious, and caring individuals who are fearless in reaching out to customers, building genuine relationships, and helping them protect what matters most. If you know how to work hard, have fun, and truly make a difference, you’ll fit right in with our State Farm family.

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Jeremy Barkhurst - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.