Account Representative - State Farm Agent Team Member

Agentrod; California (MO); On-site; USD 34,095 - 48,560; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Flexible schedule

Training & development

Job summary

A local insurance agency in Walnut Creek is seeking a Customer Service Representative to enhance customer experiences and support agency growth. This role requires strong communication skills, attention to detail, and a property/casualty insurance license. Ideal candidates will have prior customer service experience and will be driven to assist clients. This position offers competitive pay and opportunities for advancement.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish preferred

Education

Property/Casualty insurance license

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Walnut Creek, CA

Replies within 24 hours

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Rod Villamor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Property/Casualty insurance license.

Customer Service Representative - State Farm Agent Team Member

Full Time in Walnut Creek, CA

Responsive recruiter Replies within 24 hours Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Rod Villamor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Property/Casualty insurance license.
• Bilingual Spanish preferred.

Compensación $30.00 per hour Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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