Customer Service Representative - State Farm Agent Team Member

Dennis Bost - State Farm Agent; Little Rock (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License Paid

Health

Simple IRA

Performance bonus

Competitive pay

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Dennis Bost - State Farm Agent is seeking a Customer Service Representative to support our insurance agency in Little Rock, Arkansas. You will deliver exceptional customer experiences, handle policy inquiries, assist with updates, and coordinate with the team to anticipate community needs.

Ideal candidates are customer-focused and empathetic, with strong communication skills and a readiness for internal growth for sales-minded individuals.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• License Paid
• Health
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Dennis Bost - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.