Customer Service Representative - State Farm Agent Team Member

Troypieper; Ellisville (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Training & development

Opportunity for advancement

Job summary

Troypieper in Ellisville, Missouri, is seeking a Customer Service Representative. In this role, you will be a key team member ensuring exceptional customer experiences that foster the growth of a successful insurance agency.

Your responsibilities will include addressing customer inquiries, managing policy updates, and processing insurance claims. The ideal candidate will possess strong communication skills and the ability to multitask effectively, making this a great opportunity for driven individuals looking for internal growth.

Qualifications

• Preferred experience in customer service environments.
• Ability to effectively communicate with customers.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• Simple plan-3% after one year
• Monday-Friday 9:00am- 5:00pm
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Troy Pieper - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.