Customer Service Representative - State Farm Agent Team Member

Johnhoffmaninsurance; Kentucky; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Simple IRA with employer match

Bonus based on performance

Paid time off

Training & development

Job summary

A leading insurance agency in Independence, KY is seeking a Receptionist - State Farm Agent Team Member to enhance customer relations and support office operations. The ideal candidate should possess strong organizational skills and a commitment to customer service, with a salary range of $30,000 to $45,000 annually. Opportunities for advancement and various benefits are provided.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong interpersonal skills with customers.
• Ability to multitask and organize effectively.

Responsibilities

• Greet customers warmly and manage appointment scheduling.
• Assist in handling inquiries and maintaining records.
• Support the team with various administrative tasks.

Skills

Communication skills

Organizational abilities

Customer service

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Overview

Full Time in Independence, KY

• Simple IRA with employer match
• Bonus based on performance
• Opportunity for advancement
• Paid time off

Role Description

John Hoffman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $30,000.00 - $45,000.00 per year

Benefits

• Simple IRA with employer match
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Disclaimer

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none