Customer Service Representative - State Farm Agent Team Member

Joelhensel; Bothell (WA); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

A local insurance agency in Bothell, WA, is seeking a Customer Service Representative to manage customer accounts, assist with policy changes, and process insurance claims. The ideal candidate will have strong organizational and communication skills, and experience in insurance is preferred. This full-time role offers a competitive hourly wage and various benefits, allowing you to make a positive impact in your community.

Qualifications

• Attention to detail is essential for this role.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers.
• Coordinate with underwriters for timely policy issuance.

Skills

Strong organizational skills

Excellent customer service skills

Communication skills

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Bothell, WA

Replies within 24 hours

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

ROLE DESCRIPTION

As Customer Service Representative - State Farm Agent Team Member for Joel Hensel – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $19.00 - $20.00 per hour

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none