Customer Relations Representative - State Farm Agent Team Member

Charlescohenagency; Edmonds (WA); On-site; USD 34,440 - 48,216; Part time

Benefits offered by this job

401(k) matching

Flexible schedule

Hourly pay plus commission/bonus

Health benefits

Paid time off

Growth potential

Job summary

A local insurance agency in Edmonds is seeking a Customer Relations Representative. This part-time role involves establishing and maintaining customer relationships while providing exceptional service regarding insurance inquiries. The ideal candidate will have strong communication skills and a proactive approach to problem-solving. Benefits include a competitive salary, commission opportunities, flexible scheduling, and paid time off, making this position ideal for someone looking to grow within a supportive environment.

Qualifications

• Dedicated to providing excellent customer service.
• Able to effectively relate to customers and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with team members.
• Proactive in solving customer issues.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and friendly customer service.
• Educate customers about insurance options using a needs-based review process.
• Use exemplary communication to meet customer needs while promoting business development.

Skills

Customer service orientation

Communication skills

Problem-solving

Job description

Customer Relations Representative - State Farm Agent Team Member

Part Time in Edmonds - WA

ROLE DESCRIPTION

As a Customer Relations Representative with Charles Cohen State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS

• 401(k) matching
• Competitive salary
• Flexible schedule
• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Health benefits
• Valuable career-building experience

Compensation $25.00 - $35.00 per hour

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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