Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Bloomfield (CT); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent is seeking a Customer Service Representative to enhance client experiences and support agency needs in Bloomfield, CT. The role involves answering customer inquiries, assisting with policy changes, and maintaining accurate records.

Ideal candidates should possess strong communication skills, be detail-oriented, and have a customer service background. Competitive compensation and benefits include health insurance and 401(k) matching. Opportunities for personal and professional growth are available.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Curt Smith - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $15.00 - $25.00 per hour

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Bloomfield, CT And Help Customers With Their Insurance And Financial Services Needs, Including

Insurance & Financial Services

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.