Customer Service Representative - State Farm Agent Team Member

State Farm; Berryville (AR); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading insurance agency is seeking an Agent Team Member to enhance customer relations and provide exceptional service. Ideal candidates will have strong communication skills and the ability to obtain necessary insurance licenses. This position offers competitive pay, benefits, and growth opportunities within the agency.

Benefits

401K

Salary plus commission/bonus

Health benefits

Paid time off

Growth potential

Qualifications

• Excellent communication skills - written, verbal and listening.
• Must be detail oriented and able to multi-task.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Communication skills

People-oriented

Self-motivated

Detail oriented

Ability to work in a team environment

Multi-tasking

Education

Property and Casualty license

Life and Health license

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• 401K
• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Detail oriented
• Ability to work in a team environment
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.