Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Springdale (AR); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading insurance agency as a Customer Service Representative, where you'll provide exceptional service and support to clients. Your role will involve answering inquiries, assisting with policy management, and fostering community relationships. This position offers growth opportunities for motivated candidates within a dynamic team environment.

Benefits

Simple IRA

Licensing paid by agency

Bonus based on performance

Health insurance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Previous customer service experience preferred.
• Detail-oriented and able to multitask.
• Strong communication and interpersonal skills.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Bilingual Spanish

Job description

Responsive recruiter

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
  
  

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Jan Phillips - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.
  
  

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.
  
  

Compensation: $30,000.00 - $45,000.00 per year

Looking for the skills and confidence to run a business in the future?

Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Springdale, AR.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, Silver Scroll, and Bronze Tablet
  
  

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.