Customer Relations Representative - State Farm Agent Team Member

Michaeldaesf; Bedford (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Flexible schedule

Training & development

Bonus based on performance

Licensing paid by agency

Opportunity for advancement

Job summary

Reinhardt State Farm Agency is seeking a Customer Relations Representative to join its Bedford, TX team. In this full-time role, you will grow the agency through proactive client engagement and by aligning customer needs with available State Farm products and services.

You will act as a liaison between customers and agency departments to ensure smooth service delivery. The ideal candidate is sales-oriented with strong communication and relationship-building skills, a passion for helping

Qualifications

• Sales experience preferred
• Experience managing client relationships preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Client relationship management

Marketing mindset

Excellent communication

Customer service

Need anticipation

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Bedford - TX

• Salary Plus Commission


• Licensing Paid by Agency


• Bonus based on performance


• Health insurance


• Opportunity for advancement


• Paid time off


• Competitive salary


• Flexible schedule


• Training & development

ROLE DESCRIPTION

As an Customer Relations Representative - State Farm Agent Team Member for Reinhardt State Farm Agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification


• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred


• Experience managing client relationships is preferred


• Interest in marketing products and services based on customer needs


• Excellent communication skills - written, verbal, and listening


• Dedicated to customer service


• Able to anticipate customer needs


• Able to effectively relate to a customer

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $65,000.00 - $85,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none