Account Associate - State Farm Agent Team Member

Markmurphysf; Batavia (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

A local insurance agency in Batavia, IL seeks an Account Associate to enhance client relations and manage customer accounts. The role requires strong organizational and communication skills, along with previous experience in insurance preferred. You will assist with policy inquiries, process claims, and maintain accurate customer data. A competitive compensation of $40,000 to $60,000 per year is offered, alongside benefits like flexible PTO and performance bonuses.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Batavia - IL

• License Reimbursement
• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Batavia, IL and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ABOUT OUR AGENCY

At my agency, we take pride in creating a workplace that’s both rewarding and enjoyable. You’ll have the freedom of flexible PTO to keep a healthy work‑life balance, plus monthly bonuses that recognize your hard work. We keep things lively with regular office sales competitions and complimentary team lunches, all while maintaining a close‑knit, family atmosphere where everyone has your back.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Mark Murphy - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $40,000.00 - $60,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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