Customer Service Representative - State Farm Agent Team Member

Bill Tisdale - State Farm Agent; Bangor (ME); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Bill Tisdale - State Farm Agent is seeking an Agent Team Member to support client service, process new applications, and build relationships within our community. You’ll work closely with the team to deliver tailored insurance products and excellent service.

You’ll follow our mission to help people manage risk and protect what matters, while pursuing growth through leads, appointments, and referrals. The role offers a clear path for advancement and a friendly, performance‑driven environment.

Qualifications

• Genuine interest in marketing products and services that meet customer needs.
• Exceptional communication skills across channels (written and verbal).
• Insurance license required to be obtained shortly after joining the team.
• Proactive problem-solving abilities ensuring swift resolutions for inquiries.
• Collaborative spirit and ability to thrive in a dynamic team environment.

Responsibilities

• Service existing customers and assist with processing new insurance applications.
• Prospect and initiate new business sales while building referrals and relationships.
• Help develop and implement office processes.
• Maintain regular contact with customers and update policies as needed.
• Drive growth by generating leads, coordinating appointments, and marketing tailored products.

Skills

Marketing interest

Communication skills

Insurance license

Problem-solving

Team player

Mission alignment

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our Agency:

We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. We also like getting involved and giving back to the community that has cheered on our success! If you want to work in an environment that is fun, challenging, and rewarding, then Bill Tisdale - State Farm Agent may be the right fit for you!

Responsibilities:

• Service existing customers and assist with processing new insurance applications
• Prospect and initiate new business sales while building business referrals and cultivating relationships.
• Help develop and implement office processes
• Maintain regular contact with customers, answer questions and make changes to existing policies.
• Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

As an Agent Team Member, you’ll enjoy:

• Base Pay is determined by experience and background.
• Competitive compensation starting at $40,000-$45,000 base pay plus unlimited commissions, and bonus incentives.
• Generous paid time off, affording you the opportunity to recharge and pursue personal interests.
• Office hours of 8:30 am to 4:00 pm
• Abundant opportunities for career advancement and professional development within our agency.

Requirements:

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Exceptional communication skills across all channels - written, verbal, and attentive listening.
• Insurance License is required to be obtained shortly after joining the team.
• Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
• Collaborative spirit, thriving in a dynamic team environment.
• Adhere to our office Mission Statement “We learn what is important to the people in our community and help them protect it”.

Bill Tisdale - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.