Customer Service Representative - State Farm Agent Team Member

Eokquote; Alabama; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Growth potential

Salary

Benefits and rewards

Job summary

A local insurance company in Hoover, AL seeks a Customer Service Representative to build customer relationships and provide outstanding service. Ideal candidates will possess excellent communication and organizational skills. The role includes promoting insurance products and requires the ability to obtain necessary licenses. Join a community-focused team with growth potential.

Qualifications

• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).
• Experience in a variety of computer applications, particularly Windows.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent interpersonal skills

Excellent communication skills - written, verbal and listening

Organizational skills

Detail oriented

Proactive in problem solving

Ability to work in a team environment

Ability to multi-task

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Hoover, AL

Position Overview

State Farm Insurance Agent located in Hoover, AL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Eric O. King - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Growth potential/Opportunity for advancement within my agency
• Salary

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to make presentations to potential customers
• Ability to assess customer needs and conduct effective interviews
• Ability to effectively relate to a customer
• Ability to explain complex financial issues in understandable terms
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none