Customer Service Representative - State Farm Agent Team Member

Bobby Patterson; Abbeville (SC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Job summary

Bobby Patterson in Abbeville, SC is looking for a Customer Service Representative to deliver an exceptional customer experience. The ideal candidate will be a self-starter, resourceful, and focused on helping people while supporting the agency’s growth.

This role includes answering inquiries, processing claims, and maintaining records. A Property and Casualty license is required, and we provide reimbursement for the fees. Opportunities for professional development and a flexible schedule are also offered.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Must be detail-oriented and capable of multitasking.
• Previous customer service experience is preferred.
• Property and Casualty license required, with fees reimbursed.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Education

Property and Casualty license

Job description

Benefits

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Flexible schedule

Role Description

We’re looking for someone who thrives on opportunity — a self‑starter who’s resourceful, driven, and unafraid to find answers and take initiative. In return, we offer a supportive environment with a 401k and employer match, licensing reimbursement, and flexibility when it’s needed.

Customer Service Representative with State Farm Agent Bobby Patterson. Deliver an exceptional customer experience that reinforces the growth of a successful insurance agency. Attention to detail, customer service skills, and desire to help people. Enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.
• Property and Casualty license required with fees reimbursed.