Customer Service Representative (Remote)

The Mom Project; Houston (TX); Remote; USD 35,000 - 65,000; Full time

Job summary

A leading company seeks a Customer Service Representative for a remote role. This entry-level position involves supporting customer needs from designated locations. Candidates must have a high school diploma and ideally some office or call center experience. Training is provided, and benefits include medical and 401k. Demand for professional presence while working remotely is emphasized.

Benefits

Medical

Dental

Vision

401k

Qualifications

• Candidates should have a high school diploma or equivalent.
• Experience in an office environment, prior call center experience preferred.

Responsibilities

• Support our Customer’s business needs remotely.
• Attend training with 100% attendance.
• Take calls and work without distractions.

Education

High School Diploma or equivalent

Job description

Customer Service Representative (Remote)

Join to apply for the Customer Service Representative (Remote) role at The Mom Project

Customer Service Representative (Remote)

Join to apply for the Customer Service Representative (Remote) role at The Mom Project

With roots dating back to the 1800s, our Customer is a global professional services firm HQ’d in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting. Today, they are a unique group of businesses with many enduring competitive advantages. Among them are the quality of their colleagues, deep client relationships, vast global footprint, depth of intellectual capital, and cohesive and collaborative culture.

We are seeking a Customer Service Representative on a contract basis to support our Customer’s business needs. This role is 100% remote in Urbandale, IA, Franklin, MA, Houston, TX, Tampa, FL, and Miami, FL.

Training & work will be remote. Candidates need to have a quiet/professional space to take calls and work with minimal distractions. While this is work from home, breaks are scheduled, and the candidates will be expected to be present and online when working for the full shift outside of scheduled break times.

Candidates should have a high school diploma or equivalent. Experience in an office environment, prior call center experience preferred.

This is a call center role.

• Training – 8/4 thru 8/15 (need 100% attendance)
• Nesting – 8/18 thru 8/29 (mix of on the phone and training)
• Production (full time on phones) – this will start 9/2, since they are OFF for a holiday on 9/1.
• Schedule – 8 am to 4:30 pm CST (for training, nesting, and production)
  
  

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Other

• Industries

  Technology, Information and Internet

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