Remote Customer Service Representative – Product Testing

TieTalent; Pontotoc (MS); Remote; USD 10,000 - 60,000; Full time

Job summary

TieTalent is seeking a Remote Customer Service Representative for product testing roles. This entry-level position allows you to work from home, providing flexibility and an exciting opportunity to engage with new products. Ideal candidates will have strong communication skills and an eye for detail, ensuring the proper documentation of product tests. Enjoy competitive pay and the chance to keep some of the tested products while participating in a flexible work environment.

Benefits

Competitive pay rate

Weekly pay

Flexible schedule

Work from home

Keep the tested product

Qualifications

• Must be 18 years or older.
• Availability for 15-25 hours per week.
• No prior experience required.

Responsibilities

• Document In-Home Usage Tests effectively including screenshots and feedback.
• Enable proper use and handling of the tested product.
• Engage in private discussions about products as required.

Skills

Attention to detail

Communication skills

Ability to follow instructions

Curiosity

Reliability

Tools

Computer

Digital camera or smartphone

Job description

Remote Customer Service Representative – Product Testing

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About

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr and $45/hr, depending on the In-Home Usage Test project. No experience required. There is no payment to apply or work as an In-Home Usage Tester. Everything is paid by our company, including products and shipping.

In-Home Usage Testers are considered independent contractors. We pay weekly every Wednesday via direct deposit or cheque. We are a consulting firm specializing in product testing and development, conducting In-Home Usage Testing (IHUT) locally and nationally to provide real-time user feedback for product certification and market access.

During your application, reputable market research companies will determine your demographics and consumer profile to match you with suitable products. Participation is free, secure, and private. IHUT is a quick, easy, and fun way to earn extra cash by sharing your opinions on upcoming products and services in the American market.

Main Duties

• Properly document In-Home Usage Tests as instructed (screenshots, audio, videos, journal entries, etc.)
• Handle the tested product responsibly
• Follow the provided In-Home Usage Test Daily Schedule (unpacking, reading instructions, feedback, reviews, photos, etc.)
• Some projects may require using MFour’s Mobile In-Home Use Test Technology for capturing insights
• Participate in private chat discussions when required

Requirements

• Ability to follow specific instructions
• Excellent attention to detail and curiosity
• Availability of 15-25 hours per week with a routine
• Access to a computer and reliable internet
• Access to a digital camera or smartphone with camera
• Honest, reliable, and good communication skills
• Must be 18 years or older

This position is ideal for entry-level, flexible, seasonal, temporary, or part-time work. Hours are flexible, and no prior experience is necessary.

Benefits

• Competitive pay rate
• Weekly pay
• Flexible schedule
• Learn about an exciting industry
• Work from home
• Often keep the tested product

Additional Information

• Remote, fully in-person employment
• Location: Pontotoc, Mississippi

Languages: English

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Other

Industries: Technology, Information, and Internet

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