Customer Service Representative - Patient Registration

R1 RCM; Illinois; On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a compassionate Customer Service Representative to enhance patient experiences at a leading hospital. This part-time role offers flexible shifts, including nights and weekends, and involves assisting patients during check-in and addressing their inquiries. No prior healthcare experience is necessary, as comprehensive training will be provided to ensure you excel in this dynamic environment. Join a dedicated team committed to your growth and make a meaningful impact in the community while enjoying a competitive pay structure and opportunities for advancement.

Benefits

Comprehensive benefits package

Opportunities for growth

Community impact initiatives

Qualifications

• No healthcare experience required; training provided.
• Must be vaccinated and pass a drug test and background check.

Responsibilities

• Assist patients during hospital check-in, answering questions.
• Work quickly and efficiently in a busy environment.

Skills

Customer Service Skills

Education

High School Diploma or GED

Job description

Join to apply for the Customer Service Representative - Patient Registration role at R1 RCM

Location: LifePoint Portage Hospital

Shift Hours: PRN- part time, work as needed. Open availability required for shifts including overnight, holiday, and weekends. Hours include a rotating on-call schedule. PRN associates will be cross-trained in multiple departments.

R1 is a leading provider of technology-driven solutions that improve patient experience and hospital financial performance. We combine global revenue cycle expertise with advanced technology, including analytics, AI, automation, and workflow orchestration.

As a Customer Service Representative, you will assist patients during hospital check-in, answering questions and collecting information accurately and compassionately. No healthcare experience is required; we will train you. You must be vaccinated, pass a drug test, and a background check.

Responsibilities include working on computers and phones in a busy environment, helping anxious or ill patients, working quickly and efficiently, and collaborating with a team committed to your career growth.

Requirements:

• High School Diploma or GED
• Excellent customer service skills

Pay range: $14.69 - $20.28/hour, depending on role, skills, and experience.

We offer opportunities for growth, community impact, and a comprehensive benefits package. R1 RCM is an equal employment opportunity employer. For accommodations, contact us at 312-496-7709.