Customer Service Representative - Part Time (Remote)

Talentify.io; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare services company is seeking a professional for a role in medical revenue cycle management. The position offers a salary of $17 per hour, with opportunities for career advancement and remote work flexibility after meeting requirements. Candidates should have a high school diploma or equivalent, along with 2-5 years of relevant experience. Strong communication skills and proficiency in Microsoft Office are essential.

Benefits

Quarterly bonus eligibility

Flexibility to work remotely

Supportive work environment

Qualifications

• Two to five years of experience in medical revenue cycle management.
• Proven understanding of HIPAA rules and regulations.
• Exceptional verbal, written, and interpersonal communication skills.

Responsibilities

• Manage medical collections and respond to inquiries using standard procedures.
• Gather information and resolve customer inquiries in a timely manner.
• Assist in planning and implementing department goals.

Skills

Communication

Customer Service

Problem Solving

Education

High school diploma or college degree

Tools

Microsoft Office Suite

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary of $17.00 per hour, plus eligibility for a quarterly bonus
- Opportunity for career advancement within the organization
- Flexibility to work remotely after passing the required Internet Speed Test
- Supportive and collaborative work environment
- Chance to make a positive impact on patient billing and inquiries

What to Expect (Job Responsibilities):
- Manage medical collections and respond to telephone inquiries using standard procedures and scripts
- Gather information, perform research, and resolve customer inquiries in a timely manner
- Communicate appropriate options for resolution to customers/patients
- Inform customers about available services and assess their needs
- Assist in planning and implementing department goals, making recommendations for efficiency improvements

What is Required (Qualifications):
- High school diploma or college degree from an accredited institution
- Two to five years of experience in medical revenue cycle management
- Proven understanding of the medical revenue cycle and HIPAA rules and regulations
- Exceptional verbal, written, and interpersonal communication skills
- Proficiency in Microsoft Office Suite applications

How to Stand Out (Preferred Qualifications):
- Spanish fluency is preferable
- Medical experience, either practical or classroom knowledge

#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #MedicalRevenueCycle

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