Customer Service Representative Part Time

K&G Fashion Superstore; Woodbury (NJ); On-site; USD 17,908 - 22,386; Part time

Benefits offered by this job

Tuition reimbursement

Employee discount on first purchase

Ongoing discounts at any Tailored Brands store

Job summary

K&G Fashion Superstore in Woodbury, New Jersey is hiring a Customer Service Representative. In this role, you will deliver a world-class customer experience, handle transactions, and assist in the store layout and replenishment. We offer competitive hourly rates ($13.00–$16.25) and flexible schedules. Ideal candidates are customer-oriented, adaptable, and contribute to a positive work environment. Join us in creating an inclusive culture in a leading retail destination for fashion.

Qualifications

• Customer-obsession mindset to deliver a world-class experience.
• Desire to learn and adapt to new programs.
• Ability to contribute to a positive work environment.

Responsibilities

• Follow standard procedures for purchases, returns, and exchanges.
• Utilize suggestive selling techniques with customers.
• Assist with merchandise replenishment and store layout.
• Maintain awareness of product knowledge and promotions.

Skills

Customer service culture

Desire to learn

Ability to work well with associates

Job description

Customer Service Representative

For more than 30 years, K&G Fashion Superstore (K&G) has provided value‑conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand‑name apparel, footwear and accessories for the entire family.

We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express themselves so they can be their best.

Immediate Openings – Start Right Away!

• Competitive hourly rates
• Flexible schedules to meet your availability
• Tuition reimbursement
• Generous employee discount on first purchase
• Ongoing discounts at any Tailored Brands store

What You Bring

• Customer service culture of customer‑obsession by being customer‑ready and delivering a world‑class experience every day
• Desire to learn and adapt to new programs
• Ability to work well and consult with associates at all levels and contribute to a positive work environment

Responsibilities

• Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions, along with properly securing cash and other negotiable documents.
• Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.
• Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintaining floor stock and fitting room areas.
• Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements.

Physical Requirements

• Ability to stand and walk for majority of shift, frequently bend, squat, twist, lift up to 50 lbs, climb a ladder to reach merchandise or supplies, and see and distinguish between fabric patterns and colors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range: $13.00 – $16.25 hourly

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.