Customer Service Representative Part Time

K&G Fashion Superstore; Springdale (OH); On-site; USD 17,908 - 22,386; Part time

Benefits offered by this job

Flexible schedules

Tuition reimbursement

Generous employee discount

Job summary

K&G Fashion Superstore in Springdale, Ohio, is seeking a Customer Service Representative to provide outstanding service and support in a fast-paced retail environment. Candidates should be ready to engage with customers and assist with transactions, returns, and inquiries.

Responsibilities include maintaining store operations, ensuring a clean and organized environment, and being knowledgeable about products and promotions. The role offers a competitive pay range of $13.00 – $16.25 per hour.

K&G is dedicated to diversity and inclusive hiring.

Qualifications

• Ability to work well and consult with associates at all levels.
• Deliver a world-class customer experience.
• Stand and walk for the majority of the work shift.

Responsibilities

• Handling customer purchases accurately.
• Using suggestive selling techniques when assisting customers.
• Maintaining awareness of product knowledge and promotions.

Skills

Customer service

Desire to learn and adapt

Positive work environment contribution

Job description

Customer Service Representative

K&G Fashion Superstore (K&G) has been providing value‑conscious customers with the latest fashions and styles for more than 30 years. Offering a wide selection of designer brands discounted up to 60% off department‑store prices at our 80 stores, K&G is a leading shopping destination for brand‑name apparel, footwear, and accessories for the entire family.

We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.

We Have Immediate Openings – Start Right Away!

• Competitive hourly rates
• Flexible schedules to meet your availability
• Tuition reimbursement
• Generous employee discount on first purchase
• Ongoing discounts on purchases made at any Tailored Brands store

What You Bring

• Customer service – culture of customer‑obsession by being customer‑ready and delivering a world‑class experience every day.
• Desire to learn and adapt to new programs.
• Ability to work well and consult with associates at all levels and contribute to a positive work environment.

Responsibilities

• Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits, and discounted transactions while properly securing cash and other negotiable documents.
• Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.
• Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store and monitoring and maintenance of floor stock and fitting room areas.
• Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions, and advertisements.

Physical Requirements

• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and supplies, and see and distinguish between fabric patterns and colors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range: $13.00 – $16.25 per hour.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.