Customer Service Representative Part Time

K&G Fashion Superstore; Orange (CT); On-site; USD 17,908 - 27,552; Part time

Benefits offered by this job

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Generous employee discount

Ongoing discounts on purchases

Job summary

K&G Fashion Superstore in Orange, Connecticut is hiring a Customer Service Representative who will deliver world-class customer experiences and handle transactions efficiently. Ideal candidates will be customer-obsessed, adaptable to new programs, and able to collaborate with team members. The position offers competitive hourly rates, flexible schedules, and a generous employee discount. Join K&G to be part of an inclusive and innovative culture that values every team member.

Qualifications

• Customer service culture of customer-obsession with world-class experience.
• Desire to learn and adapt to new programs.
• Ability to work well with associates at all levels.

Responsibilities

• Handle customer purchases, returns, and exchanges according to procedures.
• Implement suggestive selling techniques while assisting customers.
• Assist with merchandise replenishment and store maintenance.
• Maintain awareness of product knowledge and promotions.

Skills

Customer service orientation

Adaptability

Team collaboration

Job description

Customer Service Representative

For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.

We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture

We help people confidently express their true selves so they can be their best.

We Have Immediate Openings – Start Right Away!

• Competitive hourly rates
• Flexible schedules to meet your availability!
• Tuition reimbursement
• Generous employee discount on first purchase
• Ongoing discounts on purchase made at any Tailored Brands store.

What You Bring

• Customer service culture of customer‑obsession, being customer‑ready and delivering a world‑class experience every day.
• Desire to learn and adapt to new programs.
• Ability to work well and consult with associates at all levels and contribute to a positive work environment.

Responsibilities

• Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents.
• Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.
• Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas.
• Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements.

Physical Requirements

• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO Statement

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.