Customer Service Representative Part Time

K&G Fashion Superstore; Irving (TX); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Employee discount on first purchase

Ongoing discounts at Tailored Brands stores

Job summary

K&G Fashion Superstore in Irving, Texas is looking for a Customer Service Representative to join our team. This role requires a strong commitment to delivering exceptional customer service in a fast-paced retail environment.

The ideal candidate will be adaptable, possess excellent interpersonal skills, and be ready to meet the challenge of ensuring every customer leaves satisfied. We offer competitive hourly rates, flexible scheduling, and great employee benefits including discounts.

Qualifications

• Ability to deliver a world-class customer experience.
• Desire to learn and adapt quickly.
• Ability to contribute positively within team dynamics.

Responsibilities

• Follow procedures for customer transactions, returns, and exchanges.
• Use suggestive selling techniques to assist customers.
• Assist with replenishing merchandise and maintaining store layout.
• Stay informed on product knowledge and promotional offers.

Skills

Customer service orientation

Adaptability to new programs

Consultation and teamwork

Job description

Customer Service Representative

For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.

We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.

We Have Immediate Openings – Start Right Away!

• Competitive hourly rates
• Flexible schedules to meet your availability
• Tuition reimbursement
• Generous employee discount on first purchase
• Ongoing discounts on purchases made at any Tailored Brands store

What You Bring

• Customer service – culture of customer-obsession by being customer-ready and delivering a world-class experience every day.
• Desire to learn and adapt to new programs.
• Ability to work well and consult with associates at all levels and contribute to a positive work environment.

Responsibilities

• Handle and accurately follow standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions, and properly secure cash and other negotiable documents.
• Use suggestive selling techniques when assisting customers and respond to any customer inquiries and needs.
• Assist with replenishing merchandise, store layout, recovery, general housekeeping, and monitor and maintain floor stock and fitting room areas.
• Maintain an awareness of all product knowledge, POS instructions, merchandise promotions and advertisements.

Physical Requirements

• Ability to stand and walk for the majority of work shift, frequently bend, squat, twist, lift up to 50 lbs, climb a ladder, and distinguish fabric patterns and colors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.