Customer Service Representative Part Time

K&G Fashion Superstore; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Generous employee discount

Ongoing discounts at Tailored Brands stores

Job summary

K&G Fashion Superstore is actively seeking a Customer Service Representative in Philadelphia. This role requires a strong focus on customer service and the ability to work well in a team. Responsibilities include handling transactions, providing assistance to customers, and maintaining store presentation.

The position offers competitive hourly rates, flexible schedules, and a supportive work environment that celebrates diversity. Ideal candidates will be customer-oriented and eager to learn.

Qualifications

• Ability to provide a world-class customer experience daily.
• Adaptability to new programs and processes.
• Effective communication with associates at all levels.

Responsibilities

• Handle customer purchases, returns, and exchanges accurately.
• Use suggestive selling techniques to assist customers.
• Replenish merchandise and maintain the store layout.
• Stay informed about product knowledge and promotions.

Skills

Customer service focus

Desire to learn

Team collaboration

Job description

Customer Service Representative

For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.

We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.

We Have Immediate Openings – Start Right Away!

• Competitive hourly rates
• Flexible schedules to meet your availability
• Tuition reimbursement
• Generous employee discount on first purchase
• Ongoing discounts on purchases made at any Tailored Brands store

What You Bring

• Customer service – culture of customer-obsession by being customer-ready and delivering a world-class experience every day.
• Desire to learn and adapt to new programs.
• Ability to work well and consult with associates at all levels and contribute to a positive work environment.

Responsibilities

• Handle and accurately follow standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions, and properly secure cash and other negotiable documents.
• Use suggestive selling techniques when assisting customers and respond to any customer inquiries and needs.
• Assist with replenishing merchandise, store layout, recovery, general housekeeping, and monitor and maintain floor stock and fitting room areas.
• Maintain an awareness of all product knowledge, POS instructions, merchandise promotions and advertisements.

Physical Requirements

• Ability to stand and walk for the majority of work shift, frequently bend, squat, twist, lift up to 50 lbs, climb a ladder, and distinguish fabric patterns and colors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.