Customer Service Representative Part Time

K&G Fashion Superstore; Roseville (MN); On-site; USD 19,286 - 24,108; Full time

Benefits offered by this job

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Employee discount

Discounts at other stores

Job summary

K&G Fashion Superstore is looking for a Customer Service Representative in Roseville, Minnesota. The role involves providing exceptional customer service, processing transactions, and assisting with store maintenance. We're offering competitive hourly rates ranging from $14.00 to $17.50, flexible schedules, and a generous employee discount. Ideal candidates should be customer-focused, eager to learn, and able to work in a collaborative environment. Come join a leading shopping destination that celebrates diversity!

Qualifications

• Strong focus on customer-obsession providing a world-class experience.
• Ability to adapt to new programs and work well with others.

Responsibilities

• Handle customer purchases, returns, exchanges, and store credits.
• Assist customers using suggestive selling techniques.
• Replenish merchandise and maintain store organization.
• Stay informed about product knowledge and promotions.

Skills

Customer service

Desire to learn

Consultative skills

Job description

Overview

Customer Service Representative. For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.

We Have Immediate Openings – Start Right Away!

• Competitive hourly rates
• Flexible schedules to meet your availability
• Tuition reimbursement
• Generous employee discount on first purchase
• Ongoing discounts on purchases made at any Tailored Brands store

What You Bring

• Customer service – or as we call it – culture of customer-obsession by being customer-ready and delivering a world-class experience every day.
• Desire to learn and adapt to new programs.
• Ability to work well and consult with associates at all levels and contribute to a positive work environment.

Responsibilities

• Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents.
• Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.
• Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas.
• Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements.

Physical Requirements

• Ability to stand and walk for the majority of the work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and/or supplies, and see and distinguish between fabric patterns and colors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range: $14.00 - $17.50/hour

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.